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SSL Certificate for client's e-mail

Discussion in 'E-mail Discussions' started by tomxml, Apr 6, 2013.

  1. tomxml

    tomxml Registered

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    Hi there,

    I have a server running with WHM/cPanel which I use to sell shared hosting accounts (cPanel) to clients.

    We allow clients to create email accounts via cPanel.
    When setting up e-mail accounts on their computers, the clients receive a message that the SSL certificate of the server is untrusted.

    My question is, how can we overcome this problem?
    I do not know much about SSL, and therefore I am bit lost with finding out which one has to be used to resolve this issue.
    Is there a certificate that I can install on the server as a root, and this one will cover all clients accounts for e-mail?
    Every client of course has a different domain.
    Is there a certificate that will make e-mails from the server SSL trusted?

    Looking forward to your help.

    Thanks
     
  2. quietFinn

    quietFinn Well-Known Member

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    1. you install a ssl certificate for the hostname of your server in WHM-> SSL/TLS-> Install an SSL Certificate and Setup the Domain. The User MUST be nobody!

    2. in WHM-> SSL/TLS-> Manage SSL Hosts you select that certificate you installed as the shared SSL certificate.

    3. in WHM-> Service Configuration-> Manage Service SSL Certificates you install that certificate for all the services.

    4. you tell your clients that if they want to use secure connection for their email they must use your server's hostname.
     
  3. tomxml

    tomxml Registered

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    Thanks for your reply.

    Can you please suggest which SSL certificate is necessary?
    The hostname of all my shared servers are subdomains of my main website: web1.mysite.com, web2.mysite.com, etc.

    What type of certificate should I get to cover all shared servers?

    Thank you
     
  4. quietFinn

    quietFinn Well-Known Member

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    What do you mean by "shared servers"? Are they separate dedicated servers?
    If so then every server needs it's own certificate.
     
  5. arunsv84

    arunsv84 Well-Known Member

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    Seems you didn't read (or understand) the question thoroughly. There is no need for separate certificates.

    You can buy wild card SSL so you can install SSL certificate for your server hostname on all your shared servers. Take a look at the following url for details regarding wildcard ssl.

    What is a Wildcard SSL certificate? | Go Daddy Help | Go Daddy Support

    Cheers!!!
     
    #5 arunsv84, Apr 17, 2013
    Last edited: Apr 17, 2013
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