Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

SOLVED SSL certificate for cPanel account?

Discussion in 'Security' started by Elizabeta, Apr 18, 2019.

Tags:
  1. Elizabeta

    Elizabeta Well-Known Member

    Joined:
    Mar 21, 2018
    Messages:
    173
    Likes Received:
    24
    Trophy Points:
    18
    Location:
    Mostar
    cPanel Access Level:
    Root Administrator
    Hello,

    I have a cPanel&WHM version 78.0.20. I have added a new user.
    But, when I open link https://domain.com:2083

    upload_2019-4-18_13-11-30.png

    I see that there is security risk for certificate.

    When I open link from another user I see

    upload_2019-4-18_13-15-31.png

    Why?

    Best regards,
    Elizabeta
     

    Attached Files:

  2. Elizabeta

    Elizabeta Well-Known Member

    Joined:
    Mar 21, 2018
    Messages:
    173
    Likes Received:
    24
    Trophy Points:
    18
    Location:
    Mostar
    cPanel Access Level:
    Root Administrator
    Hello,

    Just another info on WHM I see

    upload_2019-4-18_13-42-9.png


    Why it appears "Self-signed certificates will cause browser warnings" ?

    Best regards,
    Elizabeta
     

    Attached Files:

  3. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    47,009
    Likes Received:
    2,123
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Twitter:
    Hello @Elizabeta,

    Can you browse to WHM >> Manage AutoSSL >> Logs and verify if there were any errors during the AutoSSL domain validation process for that cPanel account?

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  4. Elizabeta

    Elizabeta Well-Known Member

    Joined:
    Mar 21, 2018
    Messages:
    173
    Likes Received:
    24
    Trophy Points:
    18
    Location:
    Mostar
    cPanel Access Level:
    Root Administrator
    Hello,

    When I go to WHM >> Manage AutoSSL >> Logs
    There are Logs:

    upload_2019-4-19_10-7-38.png

    This is new user. Yesterday, when I added him, DNS of this user was not on cPanel. There was change of location DNS, on the end DNS become DNS cPanel.
    Now, everything is ok.

    Thank you very much!

    Best regards,
    Elizabeta
     

    Attached Files:

  5. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    47,009
    Likes Received:
    2,123
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Twitter:
    Hello @Elizabeta,

    I'm glad to see the issue is now solved. As you noted, the domain must resolve to the cPanel server in order for the AutoSSL validation process to succeed.

    Thanks!
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
Loading...

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice