Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

SSL Certificate installation

Discussion in 'General Discussion' started by joshstein, Dec 30, 2004.

  1. joshstein

    joshstein Active Member

    Feb 23, 2003
    Likes Received:
    Trophy Points:

    I have a customer that has sent me a CSR and CRT file. Their account has a dedicated IP address and now I need to configure it for SSL. I am using the Install SSL certificate function via WHM. I copied and pasted the CRT, entered the domain name, account name, and dedicated ip address for that account. I then clicked Do it and received the following error message: "Sorry that is not a valid certificate." What must I do to get this working?

    Please let me know if you have any ideas.

    Thank you!
  2. dezignguy

    dezignguy Well-Known Member

    Sep 26, 2004
    Likes Received:
    Trophy Points:
    The CSR is useless to you... it's sent to the signing authority for them to generate a certificate. It stands for Certificate Signing Request.

    You need the signed certificate sent back by the signing authority, and the key file that should have been created when the CSR was. Was the CSR generated through cpanel on the same server? Look for the key file named after the domain in question.

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice