The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

SSL Certificate mismatch

Discussion in 'General Discussion' started by explorer, May 23, 2008.

  1. explorer

    explorer Member

    Joined:
    May 23, 2008
    Messages:
    6
    Likes Received:
    0
    Trophy Points:
    1
    Hi All

    Initially I installed a certificate for my domain xyz.com. Then I realised this was wrong. So I reissued the certificate for www.xyz.com. Then I installed the new certificate but everytime I go to the site now for secure transaction it still references the old xyz.com certificate.

    Does anyone know how I can get rid of the old certificate altogether?
     
  2. Kailash1

    Kailash1 Well-Known Member

    Joined:
    Nov 27, 2006
    Messages:
    252
    Likes Received:
    2
    Trophy Points:
    18
    cPanel Access Level:
    Root Administrator
    Twitter:
    Try to install the new SSL (with www) again.

    Kailash
     
  3. thewebhosting

    thewebhosting Well-Known Member

    Joined:
    May 9, 2008
    Messages:
    1,201
    Likes Received:
    1
    Trophy Points:
    38
    First generate a CSR key using the domain name with www and then purchase and install new SSL certificate based on the new CSR key.
     
  4. rhenderson

    rhenderson Well-Known Member

    Joined:
    Apr 21, 2005
    Messages:
    785
    Likes Received:
    0
    Trophy Points:
    16
    Location:
    Oklahoma
    cPanel Access Level:
    Root Administrator
    We have run into this before, even installing the cert with the WWW still reverted to the old cert without the WWW, we had to go to SSL/TLS ->> Manage SSL Hosts and delete the certificate first, might want to be sure you save the private key, CSR and new cert to a file on another computer before deleting it.
     
Loading...

Share This Page