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SSL error on Services

Discussion in 'Security' started by barko, May 23, 2019.

  1. barko

    barko Member

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    Hello - getting this error when trying to install SSL for services (cPanel, Exim, etc) - on a new server:

    The system will attempt to install a certificate for the “cpanel” service from the cPanel store.
    [WARN] The system failed to acquire a signed certificate from the cPanel Store because of the following error: (XID pyr88h) The cPanel Store returned an error (X::CertificateRevoked) in response to the request “GET ssl/certificate/whm-license”: Forced free cert revoke

    Any idea what's up? Port 443 is open and the hostname is valid and resolving without issue.
     
  2. cPanelLauren

    cPanelLauren Forums Analyst II Staff Member

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    It sounds like you had one but it was revoked for some reason, can you please open a ticket using the link in my signature? Once open please reply with the Ticket ID here so that we can update this thread with the resolution once the ticket is resolved.


    Thanks!
     
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