SSL install aborted due to error: ok

Flyer

Member
Jun 15, 2007
19
0
51
Hi,

I get the error "SSL install aborted due to error: ok" when trying to install a wildcard SSL certificate using WHM 11.32.4 as follows:

  1. Click on Install a SSL Certificate and Setup the Domain.
  2. Paste the CRT
  3. Change "*.mydomain.com" to "mydomain.com" in the Domain box.
  4. In the IP box, change 0 the the correct IP address.
  5. Paste the private key.
  6. Paste the CA bundle.
  7. Click Submit.
The domain already exists with its own IP address, and it has a separate SSL certificate explicitly for www.mydomain.com. The server is running RHEL 6.2 with Apache 2.2.22.

What did I do wrong?

Thanks
 
Last edited:

RackServers

Registered
PartnerNOC
Jul 9, 2011
4
0
51
Australia
I had to install it on to the main IP as nobody first, then it would allow me to install it on subdomains without getting the error... Weird.
 

arunsv84

Well-Known Member
Oct 20, 2008
372
1
68
127.0.0.1
cPanel Access Level
Root Administrator
Hi,

Have you tried to manually install the certificate from back-end? Sometimes even after providing the correct certificate details, WHM abort the installation due to some error. In all those case, installation from shell was successful in my case.

Cheers!!!