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SSL Install Error

Discussion in 'General Discussion' started by Yehzo, Apr 19, 2012.

  1. JayFromEpic

    JayFromEpic Well-Known Member

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    Hello Everyone,

    Was installing an SSL and an error came up I never had to deal with before.

    States: SSL install aborted due to error: Modulus mismatch, key file does not match certificate. Please use the correct key file


    Any advice is welcome and well appreciated.
     
  2. JeffP.

    JeffP. Well-Known Member

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    Hi Josh,

    Please open a ticket (see my signature) and we'll get you taken care of. Basically, the message indicates that the certificate you're trying to install does not go with the key you're installing with it. We may be able to find a matching key for it on your server.
     
  3. JayFromEpic

    JayFromEpic Well-Known Member

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    Thats great that you guys can fix it but I would love to know what the issue is actually so I can learn. Ticket is submitted though.
     
  4. BuffaloWeb

    BuffaloWeb Well-Known Member

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    Ditto, I have not been able to install SSL since early this year (11.32?). Prior to that I must have instelled 50 or more without an issue, so something changed and needs to be fixed!

    cPanel investigating?
     
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