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SSL install help

Discussion in 'General Discussion' started by obiclock, Aug 25, 2004.

  1. obiclock

    obiclock Registered

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    i did search and found similar problems but my problem is i can't access to apache server

    well i got the cert from instantssl, after install i get one of the error from pop up saying "security certificate was issued by company you have not chosen to trust.........."

    OK, so i asked support team at instantssl and told me to follow the instruction on apache, but my problem is i can't find "httpd.conf" file or "httpd/conf/" directory
    i asked my hosting support they said i don't have access to apache since its sharing, and told me they would install it for me but over a week passed and still not installed

    can i get around this so i can install it? or should i start look for new hosting company?

    TIA
     
    #1 obiclock, Aug 25, 2004
  2. sawbuck

    sawbuck Well-Known Member

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    Without root/ssh access you won't be able to edit the httpd.conf file. Sounds like a new hosting company might be in order if it has been a week since your request. Not everyone will allow you to have SSH access to your account.
     
    #2 sawbuck, Aug 25, 2004
  3. Harryhood

    Harryhood Well-Known Member

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    Find a new hosting company. Adding the intermediate Comodo certificate requires only adding 1 line to the httpd.conf file. ANy decent hosting company should be able to do this for you within a matter of a few days at most.

    You can send them this link if you want. It contains detailed information for installating a Comodo issued ssl certificate for WHM/cPanel.
     
    #3 Harryhood, Aug 25, 2004
  4. PWSowner

    PWSowner Well-Known Member

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    It shouldn't take a week for them to do what is needed. If they don't get it fixed soon, I'd relocate.
     
    #4 PWSowner, Aug 26, 2004
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