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SSL Install issue

Discussion in 'Security' started by William South, Mar 21, 2017.

  1. William South

    William South Registered

    Mar 21, 2017
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    I am trying to install an SSL on a VPS, I have generated the proper keys and certs. I am getting errors showing up when going to "Mange Installed SSL Websites" in Cpanel. Which won't install ssl certificate for my Main domain, it dosen't show in the dropdown ( but it dose for my subdomains (, All were generated on the same certificate/Key. See Attachments.

    Here is the error I on the Mange Installed SSL Websites Page in cpanel

    A warning occurred while processing this directive.

    Use of uninitialized value $domain in quotemeta at /usr/local/cpanel/Cpanel/WebVhosts/ line 29.
     at /usr/local/cpanel/Cpanel/WebVhosts/ line 29.
        Cpanel::WebVhosts::Aliases::get_builtin_alias_subdomains(undef, undef) called at /usr/local/cpanel/Cpanel/API/ line 31
        Cpanel::API::DomainInfo::main_domain_builtin_subdomain_aliases(Cpanel::Args=HASH(0x4598898), Cpanel::Result=HASH(0x4598700)) called at /usr/local/cpanel/Cpanel/ line 287
        Cpanel::API::__ANON__() called at /usr/local/cpanel/Cpanel/ line 359
        eval {...} called at /usr/local/cpanel/Cpanel/ line 359
        Cpanel::API::_eval_guard(Cpanel::Result=HASH(0x4598700), CODE(0x45e27b8)) called at /usr/local/cpanel/Cpanel/ line 287
        Cpanel::API::_run_module_function(Cpanel::Args=HASH(0x4598898), Cpanel::Result=HASH(0x4598700), "DomainInfo", "main_domain_builtin_subdomain_aliases") called at /usr/local/cpanel/Cpanel/ line 142
        Cpanel::API::execute("DomainInfo", "main_domain_builtin_subdomain_aliases") called at /usr/local/cpanel/Cpanel/Template/Plugin/ line 60
        Cpanel::Template::Plugin::CPDefault::_execute_or_die("DomainInfo", "main_domain_builtin_subdomain_aliases") called at /usr/local/cpanel/base/frontend/paper_lantern/ssl/ line 2
        eval {...} called at /usr/local/cpanel/base/frontend/paper_lantern/ssl/ line 2
        eval {...} called at /usr/local/cpanel/base/frontend/paper_lantern/ssl/ line 16
        Template::Provider::__ANON__(Template::Context=HASH(0x4544a58)) called at /usr/local/cpanel/3rdparty/perl/524/lib64/perl5/cpanel_lib/x86_64-linux-64int/Template/ line 163
        eval {...} called at /usr/local/cpanel/3rdparty/perl/524/lib64/perl5/cpanel_lib/x86_64-linux-64int/Template/ line 161
        Template::Document::process(Template::Document=HASH(0x45b92f8), Template::Context=HASH(0x4544a58)) called at /usr/local/cpanel/3rdparty/perl/524/lib64/perl5/cpanel_lib/x86_64-linux-64int/Template/ line 351
        eval {...} called at /usr/local/cpanel/3rdparty/perl/524/lib64/perl5/cpanel_lib/x86_64-linux-64int/Template/ line 321
        Template::Context::process(Template::Context=HASH(0x4544a58), Template::Document=HASH(0x45b92f8)) called at /usr/local/cpanel/3rdparty/perl/524/lib64/perl5/cpanel_lib/x86_64-linux-64int/Template/ line 94
        eval {...} called at /usr/local/cpanel/3rdparty/perl/524/lib64/perl5/cpanel_lib/x86_64-linux-64int/Template/ line 91
        Template::Service::process(Template::Service=HASH(0x4544620), "/usr/local/cpanel/base/frontend/paper_lantern/ssl/install.htm"..., HASH(0x453a150)) called at /usr/local/cpanel/3rdparty/perl/524/lib64/perl5/cpanel_lib/x86_64-linux-64int/ line 66
        Template::process(Template=HASH(0x453ac00), "/usr/local/cpanel/base/frontend/paper_lantern/ssl/install.htm"..., HASH(0x453a150), SCALAR(0x29c77e0)) called at /usr/local/cpanel/Cpanel/ line 457
        Cpanel::Template::process_template("cpanel", HASH(0x453a150), HASH(0x453a720)) called at line 1217
        cpanel::cpanel::cptt_exectag("/usr/local/cpanel/base/frontend/paper_lantern/ssl/install.htm"..., 1) called at line 5221
        cpanel::cpanel::run_standard_mode() called at line 843
        cpanel::cpanel::script("cpanel::cpanel", "./frontend/paper_lantern/ssl/") called at line 304

    #1 William South, Mar 21, 2017
    Last edited by a moderator: Mar 21, 2017
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

    Apr 11, 2011
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    Could you open a support ticket using the link in my signature so we can take a closer look? You can post the ticket number here so we can update this thread with the outcome.

    Thank you.
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