SSL installation issue on 11.38.1.6

InteractM

Well-Known Member
Apr 2, 2013
135
1
18
cPanel Access Level
Root Administrator
Here are steps which I have done:

- Went to SSL/TLS -> Inastall an SSL Certificate on a Domain
- Domain: mydomain.com
- Certyficate: pasted crt file from RapidSSL for mydomain.com
- Click on Autofill by Certificate

and WHM hangs there.

After I while it reruns an error:

The lookup failed of an error: API failure: cabundle.cpanel.net did not have any working mirrors. Please check your internet connection or dns server at /usr/local/cpanel/Cpanel/HttpRequest.pm line 610
but I have internet connection from and to the server.

Any clue what is going on?
 
Last edited:

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,913
2,203
363
Hello :)

Please try running the following command:

Code:
host cabundle.cpanel.net
You should receive an output like this:

Code:
[~]# host cabundle.cpanel.net
cabundle.cpanel.net has address 208.74.123.82
cabundle.cpanel.net has address 208.74.124.130
cabundle.cpanel.net has address 208.74.124.133
cabundle.cpanel.net has address 208.74.125.50
cabundle.cpanel.net has address 208.74.125.51
Do you have any firewall rules that could be blocking connections to this server? Are you using valid resolvers in your /etc/resolv.conf file?

Thank you.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,913
2,203
363
cPanel version 11.38 introduced an improved SSL management system as documented here:

cPanel 11.38 Release Notes -- SSL Improvements

You can now host multiple SSL Certificates, for different domains, on the same IP address with SNI. Note that you must have a supported operating system for this to work (e.g. CentOS 6).

Thank you.