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SSL issue for www-domain

Discussion in 'General Discussion' started by musti19, Jan 26, 2014.

  1. musti19

    musti19 Well-Known Member

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    Hello,
    my ssl certificate for a userdomain is expired, so i uploaded a new one and configured (from same provider)
    Now only non-www domain works, but www-domain ssl dont work.

    The browser says, that the certificate is not valid for the non-www domain.

    Where can be the problem?
     
  2. quietFinn

    quietFinn Well-Known Member

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    The problem is exactly what you describe: "the certificate is not valid for the non-www domain."
     
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  3. musti19

    musti19 Well-Known Member

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    but before purchasing and configuring the exactly same product for the domain,
    it was working. (Rapid SSL)
    An as i know the SSL-Provider offers support for www and non-www domains.
     
  4. cPanelPeter

    cPanelPeter Technical Analyst III
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    Hello,

    Some SSL Providers don't include www with the origin domain name. Some do. You would need to check with RapidSSL if they provided you with a certificate that handles both with and without the www. Perhaps the last certificate you had from them did include it, and this one doesn't.
     
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