SSL issue for www-domain

[musti19]

Hello,
my ssl certificate for a userdomain is expired, so i uploaded a new one and configured (from same provider)
Now only non-www domain works, but www-domain ssl dont work.

The browser says, that the certificate is not valid for the non-www domain.

Where can be the problem?

 

[quietFinn]

Hello,
my ssl certificate for a userdomain is expired, so i uploaded a new one and configured (from same provider)
Now only non-www domain works, but www-domain ssl dont work.

The browser says, that the certificate is not valid for the non-www domain.

Where can be the problem?

The problem is exactly what you describe: "the certificate is not valid for the non-www domain."

 

[musti19]

but before purchasing and configuring the exactly same product for the domain,
it was working. (Rapid SSL)
An as i know the SSL-Provider offers support for www and non-www domains.

 

[cPanelPeter]

Hello,

Some SSL Providers don't include www with the origin domain name. Some do. You would need to check with RapidSSL if they provided you with a certificate that handles both with and without the www. Perhaps the last certificate you had from them did include it, and this one doesn't.