Hello
As much as i like AutoSSL it's giving us a lot of problems. I don't think that cPanel/WHM should have a feature enabled by default if it effects end users.
First, AutoSSL was enabled by default and all the SSL's were issued for our cpanel accounts / users. Then we managed to disable AutoSSL for a new accounts and manually disabled all the AutoSSL's for selected users and left enabled only for the users that we choose.
But now AutoSSL's are expiring for the users that we disabled in the meantime and now they are receiving warning emails and that means a lot of unnecessary job for our support.
After reading this thread we tried that api script, but it's not working because the users that we don't want to receive warning emails are disabled under AutoSSL configuration. Even if we try to manually login to cPanel -> Contact Information and uncheck AutoSSL notifications it doesn't work. It stays always checked.
I can not believe that the only solution is to enable AutoSSL AGAIN for all of our users, then run API script and then manually disable AGAIN AutoSSL for the selected users. ????? That's a lot of work for our support team.
If we disable AutoSSL in the feature manager DISABLED list, why our users have an option to see AutoSSL notifications in cPanel -> Contact Information? Shouldn't this be connected? Also if we set DISABLED for an user under Manage AutoSSL, why cPanel -> Contact Information regarding AutoSSL still exists and it's enabled?
As much as i like AutoSSL it's giving us a lot of problems. I don't think that cPanel/WHM should have a feature enabled by default if it effects end users.
First, AutoSSL was enabled by default and all the SSL's were issued for our cpanel accounts / users. Then we managed to disable AutoSSL for a new accounts and manually disabled all the AutoSSL's for selected users and left enabled only for the users that we choose.
But now AutoSSL's are expiring for the users that we disabled in the meantime and now they are receiving warning emails and that means a lot of unnecessary job for our support.
After reading this thread we tried that api script, but it's not working because the users that we don't want to receive warning emails are disabled under AutoSSL configuration. Even if we try to manually login to cPanel -> Contact Information and uncheck AutoSSL notifications it doesn't work. It stays always checked.
I can not believe that the only solution is to enable AutoSSL AGAIN for all of our users, then run API script and then manually disable AGAIN AutoSSL for the selected users. ????? That's a lot of work for our support team.
If we disable AutoSSL in the feature manager DISABLED list, why our users have an option to see AutoSSL notifications in cPanel -> Contact Information? Shouldn't this be connected? Also if we set DISABLED for an user under Manage AutoSSL, why cPanel -> Contact Information regarding AutoSSL still exists and it's enabled?