SSL on on cpanel managed services


Jan 28, 2014
cPanel Access Level
Reseller Owner
Hi, to everybody, I have just joined and have a problem which I am sure has been answered before.

I have a VPs server with a cpanel, the host name is and I have an SSL on the apache side. My problem is I am trying to put a purchased SSL onto the service side ie WHM, mail, cpanel etc. I have tried a wildcard * and but to no avail. I get a red navigation bar with certificate error that the name of the certificate does not match the site. I have gone to tweeks and redirected but this has not helped. Can somebody point me in the right direction.


Staff member
Apr 11, 2011
Hello :)

Please ensure you attempt to install the certificate via:

"WHM Home » Service Configuration » Manage Service SSL Certificates"

Make sure you use the same hostname that you purchased the certificate for.

Thank you.


Well-Known Member
Jan 18, 2003
Jacksonville, FL
cPanel Access Level
DataCenter Provider
You could have an issue with your CA Bundle. Make sure that you install the CA Bundle in addition to the certificate. For some SSL vendors, they use a special CA bundle with their wildcard certificates. If you let cPanel just pull in a bundle it finds on the server or online, it could be causing you issues.

Also, run your page through something like this:
SSL Checker - SSL Certificate Verify

Just specify the Port number you want to test. This can help pinpoint where in the process your SSL certificate is failing.