SSL redirecting after installing certificate?

Scott.gao

Registered
Aug 17, 2018
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China
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Root Administrator
Dear

I am in Linux WHM 2.6.32-696.13.2.el6.x86_64
I have an website, and install new certificate to it.
But I fount when I access https:// to it, it will redirect to http. Then access not get protect.
at path SSL/TLS -> Manage SSL Hosts
it should new certificate is working on it.
I try to enable AutoSSL to fix(not understand this function), but problem not fix.
Would you please help?
Thank you.
 

GOT

Get Proactive!
PartnerNOC
Apr 8, 2003
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DataCenter Provider
Your application or htaccess file are probably set to redirect to http. This can happen when the installation was done not using https, the application then assumes it should always be on http.

I would check your htaccess and your site configuration settings and change it to using https instead.
 
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cPanelLauren

Product Owner
Staff member
Nov 14, 2017
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Houston
I agree with @GOT you've probably got a redirect set up in .htaccess or in the application itself. Let us know if you're able to identify the cause of the issue!

Thanks!