cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,884
2,254
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all of the sites that were having problems had the jailed shell settings activated. Turning shell off or using normal shell has sorted it for me.
I've not seen any other reports where the use of jailed shell on the account lead to the initial slow loading of the website over SSL. I encourage you to open a support ticket using the link in my signature so we can take a closer look at that and verify if there's anything specific to your system that may have been related to the slowness when jail shell is activated.

Thank you.
 

Graeme Wingate

Registered
Aug 2, 2017
2
0
1
UK
cPanel Access Level
Root Administrator
I've not seen any other reports where the use of jailed shell on the account lead to the initial slow loading of the website over SSL. I encourage you to open a support ticket using the link in my signature so we can take a closer look at that and verify if there's anything specific to your system that may have been related to the slowness when jail shell is activated.

Thank you.
Hi Michael

Many thanks, for your offer. I'll open up a ticket now and more than happy for you guys to take a look.
 
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