The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

SSL SNI problem

Discussion in 'General Discussion' started by ThGe, Oct 14, 2013.

  1. ThGe

    ThGe Registered

    Joined:
    Oct 11, 2013
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    1
    cPanel Access Level:
    Root Administrator
    I have tried to install a SSL certificate for a user account in Cpanel on a shared IP but when I click on Install Certificate the following message appears:
    "Your IP address is shared with other users. Because your server does not support <abbr title="Server Name Indication">SNI</abbr>, you must have a dedicated IP address to install an SSL-secured website"

    Webbserver is: Apache/2.4.6 (Unix) OpenSSL/1.0.0-fips mod_bwlimited/1.4
    Cpanel version 11.38.2
    OS: CentOS 6.4

    I have read that SNI should work on this setup, what should I do?

    Do I have to install the certificate from root login for the specific domain? I have read that it should work from the user account if the SSL/TLS Manager is shown when logged in.
     
  2. cPanelKenneth

    cPanelKenneth cPanel Development
    Staff Member

    Joined:
    Apr 7, 2006
    Messages:
    4,458
    Likes Received:
    22
    Trophy Points:
    38
    cPanel Access Level:
    Root Administrator
    That's mighty peculiar. You are correct, SNI should be working on that server. Please open a support ticket with us so we can determine, and resolve, the issue.
     
Loading...

Share This Page