Hey all,
I'm still new to cpanel. Recently I'm trying to resolve some issues related to my site as it appears unsafe for users to access.
I'm trying to find the root cause for this and would need some help.
When I check my certificate, this note appears here:
You don’t have a dedicated IP address. Browsers that were released before 2013 may not support SNI. Because of this, users may see false security warnings when they visit your SSL-secured websites.
How can I resolve this issue?
Also under my WordPress Toolkit, my SSL/TLS appear disabled? How can I enable it?

Also, I found here it mentions my SSL certificate has already been installed successfully. I'm confused...

I know the "fix security" status might need some updating, but see below. I can't check the other boxes and select "secure" to proceed. Is it that I need to make additional purchase in order to proceed? Or do I have other ways to enable my website's security check? Pls help out and thanks.

I'm still new to cpanel. Recently I'm trying to resolve some issues related to my site as it appears unsafe for users to access.
I'm trying to find the root cause for this and would need some help.
When I check my certificate, this note appears here:
You don’t have a dedicated IP address. Browsers that were released before 2013 may not support SNI. Because of this, users may see false security warnings when they visit your SSL-secured websites.
How can I resolve this issue?
Also under my WordPress Toolkit, my SSL/TLS appear disabled? How can I enable it?

Also, I found here it mentions my SSL certificate has already been installed successfully. I'm confused...

I know the "fix security" status might need some updating, but see below. I can't check the other boxes and select "secure" to proceed. Is it that I need to make additional purchase in order to proceed? Or do I have other ways to enable my website's security check? Pls help out and thanks.

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