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SSL/TLS manager missing on cpanel

Discussion in 'General Discussion' started by hikaro, Jan 16, 2008.

  1. hikaro

    hikaro Well-Known Member

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    Hi,

    SSL/TLS manager missing on cpanel X3 skin, anyone know how to solve this problem?
     
  2. cPanelDavidG

    cPanelDavidG Technical Product Specialist

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    Does that account have a dedicated IP address? If not, that icon will not appear since SSL certificates require a dedicated IP address.
     
  3. hikaro

    hikaro Well-Known Member

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    but before i upgrade the latest cpanel, X3 skin still have SSL/TLS manager account
    so now it will not appear if the account not assign to dedicated ip?
     
  4. cPanelDavidG

    cPanelDavidG Technical Product Specialist

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    Correct, in X3, SSL functionality is not displayed unless that account has a dedicated IP (as that is a prerequisite for signed SSL certificates).
     
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