SOLVED SSL/TLS Status feature question

sneader

Well-Known Member
Aug 21, 2003
1,195
65
178
La Crosse, WI
cPanel Access Level
Root Administrator
We have AutoSSL enabled, using Let's Encrypt, to provide FREE SSL for all customers.

I want to allow cPanel users to use the "SSL/TLS Status" feature to manage which domains and subdomains are included and excluded from AutoSSL, and to let them "Run AutoSSL" on their own. THIS WORKS GREAT.

However, users are also getting a notification at the top of SSL/TLS Status page, that tries to get them to BUY an SSL certificate, for any domain or subdomain that isn't currently protected. The message says something like:

You have 9 unsecured parent domains. Would you like to purchase certificates for those domains?

Note: The number of “parent” domains excludes the ”www“ domains because the system automatically includes them during purchase if they pass DCV.

PURCHASE CERTIFICATES --- SHOW UNSECURED DOMAINS
I do not want to sell SSL certificats to customers via cPanel. If there are unsecured domains, then it means that there is a DNS problem or other issue, that caused AutoSSL not to run.

How can I remove this message, prompting customers to purchase SSL certificates, without affecting our ability to let customers use the "SSL/TLS Status" system to self-manage AutoSSL?

- Scott
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,904
2,219
463
Hello,

You can disable the cPanel Store using "WHM Home » Market » Market Provider Manager".

Thank you.
 

sneader

Well-Known Member
Aug 21, 2003
1,195
65
178
La Crosse, WI
cPanel Access Level
Root Administrator
Thanks @cPanelMichael -- that was it! For some reason, I thought I needed a Market Provider enabled in order for the other features in SSL/TLS Manager to work. I was wrong... it all works great now, with cPanel Store disabled.

Thanks again!!

- Scott
 
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