ICTCart

Registered
Sep 23, 2013
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0
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cPanel Access Level
Website Owner
Hi all,
please can anyone help out? I just obtained an SSL certificate but I have not been able to activate on my site. I use Cpanel 11 but SSL/TSL manager is not shown on my Cpanel under "security". I see a shared IP on my cpanel. Please what can I do to get the SSL certificate activated?
 

JaredR.

Well-Known Member
Feb 25, 2010
1,834
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Houston, TX
cPanel Access Level
Root Administrator
An SSL certificate normally requires a dedicated IP address. The one exception would be with SNI, which only works on CentOS 6. Either way, you will need to talk to your hosting provider about this.