Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

SSL/TSL Status

Discussion in 'Security' started by diggers16, Jan 12, 2018.

  1. diggers16

    diggers16 Registered

    Joined:
    Jan 12, 2018
    Messages:
    4
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    Vietnam
    cPanel Access Level:
    Website Owner
    Hi there,

    I'm rather new to all of this stuff so please excuse my ignorance. I'm looking to move my website from HTTP to HTTPS for my website - Removed -. I understand that I need an SSL certificate to achieve this and it appears that C-Panel has already provided me with one. Although C-panel tells me these are all active, my website still appears 'not-secure' in browsers.

    I've found some forums that give me differing solutions, one being to find the .HTaccess file and insert so code but even trying to find that file is proving very difficult.

    Any suggestions as to what I'm doing wrong would be appreciated.

    Thanks!
     
    #1 diggers16, Jan 12, 2018
    Last edited by a moderator: Jan 12, 2018
  2. Eminds

    Eminds Well-Known Member

    Joined:
    Nov 10, 2016
    Messages:
    261
    Likes Received:
    19
    Trophy Points:
    18
    Location:
    India
    cPanel Access Level:
    Root Administrator
    First check the logs in WHM >> Auto SSL >>Logs tab for the domain that will give you an idea of whats happening and if its a wordpress websites , you may need to install SSL fixer plugin to make sure all the images , links are secured.
     
  3. kitchin

    kitchin Member

    Joined:
    Sep 18, 2011
    Messages:
    22
    Likes Received:
    0
    Trophy Points:
    51
    cPanel Access Level:
    Root Administrator
    Before looking at logs, you can look at the status of SSL on your domains in cPanel. Don't even need WHM. The item is:
    SSL/TLS Status

     
  4. kitchin

    kitchin Member

    Joined:
    Sep 18, 2011
    Messages:
    22
    Likes Received:
    0
    Trophy Points:
    51
    cPanel Access Level:
    Root Administrator
    Sorry, I see you've already done that. Maybe what you mean is you want visitors to be forwarded to the https url from the http url. Other threads on these forums cover that. Try one and report back!

    On the other hand if the https address is not giving you a good lock in your browsers... With most browsers, you can click on the lock or other icon in the URL bar and get more info. Is it mixed content? I think Firefox is the most informative about that. Then it's basically view-source and look for images and scripts using http instead of https.

    As for the SSL connection itself, you can also run a free SSL test on your site at SSL Server Test (Powered by Qualys SSL Labs)
     
  5. diggers16

    diggers16 Registered

    Joined:
    Jan 12, 2018
    Messages:
    4
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    Vietnam
    cPanel Access Level:
    Website Owner
    Hi,

    As I'm using wordpress, I just installed a plugin as @Eminds recommended. I hadn't seen anywhere recommending this previously. Sorry to have created a post for this and thanks for taking the time to respond.
     
  6. cPWilliamL

    cPWilliamL cP Technical Analyst II
    Staff Member

    Joined:
    May 15, 2017
    Messages:
    257
    Likes Received:
    29
    Trophy Points:
    103
    Location:
    America
    cPanel Access Level:
    Root Administrator
    No worries @diggers16, is everything working now? Was the mixed-content the issue? Either FireFox or Chrome will show mixed content warnings when right-clicking on the page and selecting 'Inspect/Inspect element' then 'Console'.
     
  7. diggers16

    diggers16 Registered

    Joined:
    Jan 12, 2018
    Messages:
    4
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    Vietnam
    cPanel Access Level:
    Website Owner
    Hi @cPWilliamL, thanks for your response.

    Actually, my problem lies in that facebook have decided to block my website without really giving a reason as to why. The block seemed to be gone once I moved to https:// but last week, the block was reinstated.

    I'm trouble shooting it myself. Checking out if mixed content is the issue now. it doesn't seem to be a propblem for everyone but a friend of mine just sent me this a screenshot saying:

    'the owner of *website* has configured the website improperly...

    *website* uses an invalid security certificate.

    The certificate is only valid for ezxcess.antlabs *URL*
    This certificate expired on *date 2014* the current date is *current date*

    Error code: SSL_ERROR_BAD_CERT_DOMAIN

    I'll see if I can work through it but any help would be highly appreciated.

    Thanks!


     

    Attached Files:

  8. diggers16

    diggers16 Registered

    Joined:
    Jan 12, 2018
    Messages:
    4
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    Vietnam
    cPanel Access Level:
    Website Owner
    Well...doesn't seem to be mixed content judging from the Super Simple plug-in and a few tests I ran it through. On to the apparent 'expired' SSL certificate!
     
  9. Infopro

    Infopro cPanel Sr. Product Evangelist
    Staff Member

    Joined:
    May 20, 2003
    Messages:
    16,071
    Likes Received:
    348
    Trophy Points:
    433
    Location:
    Pennsylvania
    cPanel Access Level:
    Root Administrator
    Twitter:
    You need to contact your Hosting Provider about this. The server's certificate expired in 2014. It doesn't seem to be a licenced cPanel server either.
     
Loading...

Share This Page