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Standard Exim setup but cloudmark.com blacklisted

Discussion in 'E-mail Discussions' started by PHILLIP BOOTH, Feb 9, 2016.

  1. PHILLIP BOOTH

    PHILLIP BOOTH Member

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    Hello, can anyone help me with this: I have a website with a dedicated IP that is getting blacklisted by one email filtering service cloudmark.com, Cpanel is at the latest version and EXIM is all on its default settings yet.

    The DNS has an SPF + DKIM + DMARC + rDNS set-up all correct. + abuse@ and postmaster@ emails.

    The website IP is no on any blacklist databases.

    Code:
    Recived header:
    from [217.9.xxx.xxx] (port=51109 helo=ServerPC) by REMOVED.example.com with esmtpsa (TLSv1:ECDHE-RSA-AES256-SHA:256) (Exim 4.86) (envelope-from <info@REMOVED.COM>) id 1aT6YI-0003VO-De for membership@REMOVED.COM; Tue, 09 Feb 2016 11:33:50 +0000
    
    Mailer-Deamon 55x messag:
    
    host smtp.europe.example.net [188.121.xx.xx]
        SMTP error from remote mail server after initial connection:
        554 n1plibsmtp01-02.prod.ams1.example.net bizsmtp IB103. Connection
    refused. xxxIP REMOVEDxxx has a poor reputation on Cloudmark Sender Intelligence
    (CSI). Please visit http://csi.cloudmark.com/reset-request/?ip=xxxIP REMOVEDxxx
    to request a delisting.
    
    
     
    #1 PHILLIP BOOTH, Feb 9, 2016
    Last edited by a moderator: Feb 9, 2016
  2. cPanelMichael

    cPanelMichael Forums Analyst
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