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Statistics Not Updating at all

Discussion in 'General Discussion' started by zerokarma, Feb 22, 2010.

  1. zerokarma

    zerokarma Active Member

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    I am not sure if my statistic software is running properly or at all. Under "Statistics Software Configuration" I have it set to only use Awstats. If you click under "See Specific User's Statistics Summary" it shows the following which leads me to believe it isn't updating:

    stats Last Processed at:
    Wed Dec 31 19:00:00 1969

    Bandwidth Last Processed at:
    Wed Dec 31 19:00:00 1969

    Stats Processing is Behind 0.00 minutes

    ----------------------------

    Also under the a site's control panel if you go to Awstats it says "There are no domains which have awstats stats to display."

    Also if I do try to force it by using "Process Statistics for User" option on the Statistics Software Configuration page it still doesn't seem to update it.

    How can I fix this?
     
  2. kuldeep_

    kuldeep_ Well-Known Member

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    Try updating awstats manually from shell.
    Login to server as root and execute following command.

    HTML:
    root@Server[~]#/scripts/runweblogs cpanelusername
    
    Note: Replace cpanelusername with your actual cpanel username.
     
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