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Statistics Processing Lag

Discussion in 'General Discussion' started by chaosad, Nov 21, 2017.

  1. chaosad

    chaosad Registered

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    The server stopped generating statistics from 5 days, I have tried to generate statistics from command line using /scripts/runweblogs <username> but im getting the below errors:

    ////////////////////////////////////////
    Log checker loaded ok..
    ==> cPanel Log Daemon version 26.0
    [2017-11-21 21:31:35 +0200] [sepxferlog]
    [2017-11-21 21:31:35 +0200] [sepxferlog] complete
    [2017-11-21 21:31:35 +0200] Processing <username>...
    [2017-11-21 21:31:35 +0200] Run Logs domain: <domainname> BW Limit: 20971520000 Domains: []
    [2017-11-21 21:31:55 +0200] die [Internal Death while parsing [stdin] 16730] read(/var/cpanel/bandwidth.lock): at /usr/local/cpanel/Cpanel/SafeFileLock.pm line 148.
    at /usr/local/cpanel/Cpanel/SafeFileLock.pm line 148.
    Cpanel::SafeFileLock::fetch_lock_contents_if_exists("/var/cpanel/bandwidth.lock") called at /usr/local/cpanel/Cpanel/SafeFile/LockInfoCache.pm line 81
    Cpanel::SafeFile::LockInfoCache::get(Cpanel::SafeFile::LockInfoCache=HASH(0x258d618), 3546019) called at /usr/local/cpanel/Cpanel/SafeFile.pm line 835
    Cpanel::SafeFile::_lock_wait("/var/cpanel/bandwidth") called at /usr/local/cpanel/Cpanel/SafeFile.pm line 339
    Cpanel::SafeFile::_safelock("/var/cpanel/bandwidth") called at /usr/local/cpanel/Cpanel/SafeFile.pm line 277
    Cpanel::SafeFile::safelock("/var/cpanel/bandwidth") called at /usr/local/cpanel/Cpanel/FileGuard.pm line 21
    Cpanel::FileGuard::new("Cpanel::Logd::BigLock", "/var/cpanel/bandwidth") called at /usr/local/cpanel/Cpanel/Logd/BigLock.pm line 15
    Cpanel::Logd::BigLock::new("Cpanel::Logd::BigLock") called at /usr/local/cpanel/libexec/cpanellogd line 342


    [A fatal error or timeout occurred while processing this directive.]
    read(/var/cpanel/bandwidth.lock): at /usr/local/cpanel/Cpanel/SafeFileLock.pm line 148.

    ////////////////////////////////////////

    How to solve this issue?
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    You can try removing the "/var/cpanel/bandwidth.lock" file and then processing the statistics again to see if that helps.

    Thank you.
     
  3. chaosad

    chaosad Registered

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    Thx I already did that and solved the problem
     
    cPanelMichael likes this.
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