vishnunuk1

Member
Apr 20, 2014
5
0
1
cPanel Access Level
Root Administrator
It is by default enabled for all users, i didnt changed anything. but it is not tracking anything.
Total Bandwidth Usage
2.70 Gig (2769.64 Meg)
The above values are not changing my server is used 60gb + data.
Induvidal user stats also not working (ava stats and other programs)
what will be the problem?
anyone please help me.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,909
2,228
463
Hello :)

Do you notice any activity in the /usr/local/cpanel/logs/stats_log file? Are you using any third-party web server applications such as Nginx? Do you notice valid entries within your Apache domlogs in the /usr/local/apache/domlogs directory?

Thank you.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,909
2,228
463
Check to see if your system uses a custom vhost.local template in the /var/cpanel/templates/apache2 directory. The installation of Nginx may have commented out CustomLog entries in this template file which changes the way Apache VirtualHosts are written. I have seen some users have success with uncommenting the "CustomLog" entries in the vhost.local template and then rebuilding the Apache configuration file via /scripts/rebuildhttpdconf.

Thank you.