Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Statistics software not working

Discussion in 'General Discussion' started by vishnunuk1, Apr 22, 2014.

  1. vishnunuk1

    vishnunuk1 Member

    Joined:
    Apr 20, 2014
    Messages:
    5
    Likes Received:
    0
    Trophy Points:
    1
    cPanel Access Level:
    Root Administrator
    It is by default enabled for all users, i didnt changed anything. but it is not tracking anything.
    Total Bandwidth Usage
    2.70 Gig (2769.64 Meg)
    The above values are not changing my server is used 60gb + data.
    Induvidal user stats also not working (ava stats and other programs)
    what will be the problem?
    anyone please help me.
     
    #1 vishnunuk1, Apr 22, 2014
  2. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    38,127
    Likes Received:
    1,366
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Hello :)

    Do you notice any activity in the /usr/local/cpanel/logs/stats_log file? Are you using any third-party web server applications such as Nginx? Do you notice valid entries within your Apache domlogs in the /usr/local/apache/domlogs directory?

    Thank you.
     
    #2 cPanelMichael, Apr 23, 2014
  3. vishnunuk1

    vishnunuk1 Member

    Joined:
    Apr 20, 2014
    Messages:
    5
    Likes Received:
    0
    Trophy Points:
    1
    cPanel Access Level:
    Root Administrator
    Yes i am using Nginx (/http://nginxcp.com/installation-instruction/) as frond end Webserver. And Apache as backend serve
     
    #3 vishnunuk1, Apr 24, 2014
  4. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    38,127
    Likes Received:
    1,366
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Check to see if your system uses a custom vhost.local template in the /var/cpanel/templates/apache2 directory. The installation of Nginx may have commented out CustomLog entries in this template file which changes the way Apache VirtualHosts are written. I have seen some users have success with uncommenting the "CustomLog" entries in the vhost.local template and then rebuilding the Apache configuration file via /scripts/rebuildhttpdconf.

    Thank you.
     
    #4 cPanelMichael, Apr 25, 2014
(You must log in or sign up to post here.)
Loading...
Similar Threads - Statistics software working
  1. Loneweaver

    Interpreting Visitor Statistics

    Loneweaver, Jul 12, 2017, in forum: General Discussion
    Replies:
    1
    Views:
    80
    cPanelMichael
    Jul 12, 2017
  2. Tornado

    SOLVED 404 Error in cPanel Statistics Page

    Tornado, Apr 4, 2017, in forum: General Discussion
    Replies:
    16
    Views:
    870
    cPanelMichael
    Apr 19, 2017
  3. harbornetworks

    data usage in statistics is wrong

    harbornetworks, Feb 9, 2017, in forum: User Experience
    Replies:
    5
    Views:
    507
    cPanelMichael
    Feb 21, 2017
  4. pritorius666

    SOLVED API how to get Usage Statistics

    pritorius666, Jan 3, 2017, in forum: cPanel Developers
    Replies:
    3
    Views:
    456
    pritorius666
    Jan 4, 2017
  5. psytanium

    Process stalled while it processed statistics and bandwidth data

    psytanium, Aug 5, 2016, in forum: General Discussion
    Replies:
    1
    Views:
    823
    cPanelMichael
    Aug 7, 2016

Share This Page