Statistics software not working

[vishnunuk1]

It is by default enabled for all users, i didnt changed anything. but it is not tracking anything.
Total Bandwidth Usage
2.70 Gig (2769.64 Meg)
The above values are not changing my server is used 60gb + data.
Induvidal user stats also not working (ava stats and other programs)
what will be the problem?
anyone please help me.

 

[cPanelMichael]

Hello

Do you notice any activity in the /usr/local/cpanel/logs/stats_log file? Are you using any third-party web server applications such as Nginx? Do you notice valid entries within your Apache domlogs in the /usr/local/apache/domlogs directory?

Thank you.

 

[vishnunuk1]

Yes i am using Nginx (/http://nginxcp.com/installation-instruction/) as frond end Webserver. And Apache as backend serve

 

[cPanelMichael]

Check to see if your system uses a custom vhost.local template in the /var/cpanel/templates/apache2 directory. The installation of Nginx may have commented out CustomLog entries in this template file which changes the way Apache VirtualHosts are written. I have seen some users have success with uncommenting the "CustomLog" entries in the vhost.local template and then rebuilding the Apache configuration file via /scripts/rebuildhttpdconf.

Thank you.