Stats and Latest Visitors do not refresh

ChiMark

Registered
Jul 1, 2015
3
0
1
Indianapolis
cPanel Access Level
Root Administrator
After migrating to a new server, for all cPanel accounts, there are no stats or latest visitor logs to view, though there is plenty of traffic to the servers.

Latest Visitors displays:
None of your domains have recent visitor statistics to display.

Similar messages (with their own app names) for Webalizer, AWStats, etc.

I've validated that deleting logs after stats run is disabled. I've manually run stats from the console. Nothing has budged in these.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,909
2,227
463
Hello :)

Can you verify that data is populated to the Apache domlog files for these domain names in the /usr/local/apache/domlogs directory? This is where the statistics are populated from. Also, are you using any third-party web servers such as Nginx?

Thank you.