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stats gone

Discussion in 'General Discussion' started by carperman, Feb 24, 2004.

  1. carperman

    carperman Well-Known Member

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    Ok i have lost both awstats and webalizer reports they have gone and i only get blank page?


    this has never been a problem in the past but if i bypass the domain:2082/frontend/bluelagoon/index.html and use this address domain.com:2082/awstats.pl?config=domain.com&lang=en
    then it works ok.

    So it seems to be a theme issue, i have tried both bluelagoon and X themes on cPanel Build 8.8.0-STABLE 74
     
    #1 carperman, Feb 24, 2004
    Last edited: Feb 24, 2004
  2. chirpy

    chirpy Well-Known Member

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    Have you tried restarting cPanel:

    /etc/rc.d/init.d/cpanel restart

    This seem to fix most issues accessing the stats utils.
     
  3. MediaHound

    MediaHound Active Member

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    blank screen whm webalizer white awstats urchin

    When you get a blank or white screen in your stats, login to the server (putty) as root (or su- to root) and issue the command:

    /scripts/runweblogs

    You will see:
    Log checker loaded ok..
    What user's logs did you want to update?

    Enter the domain username. Then hit return.
    It runs for a few seconds, generating some information about what it's doing. When it's done the log problems (ex. urchin) are all fixed.

    Make sure the domain has enough space in its quota otherwise forget about it.

    This piece of valuable information is free, courtesy of Free Templates :rolleyes:
     
    #3 MediaHound, Jun 2, 2004
    Last edited: Jun 2, 2004
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