The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Stats keep falling back

Discussion in 'General Discussion' started by gundamz, Oct 5, 2007.

  1. gundamz

    gundamz Well-Known Member

    Joined:
    Mar 27, 2002
    Messages:
    245
    Likes Received:
    0
    Trophy Points:
    16
    Hi guys,

    Every month, server's stats will stop all of the sudden and i have to run the runweblogs manually.

    is there anyway to find out what cause this and probably detect it..and we will run runweblogs automatically?
     
  2. cPanelDavidG

    cPanelDavidG Technical Product Specialist

    Joined:
    Nov 29, 2006
    Messages:
    11,279
    Likes Received:
    8
    Trophy Points:
    38
    Location:
    Houston, TX
    cPanel Access Level:
    Root Administrator
    You may want to first check /var/log/chkservd.log to ensure the service for generating logs is not itself failing. Documentation for this is currently available at www.cpanel.net/support/docs/troubleshooting-guide.pdf

    Additionally, ensure that you are giving the stats generation process sufficient time to execute. I know some sysAdmins create too many blackout hours causing the process to never complete and when the next stats run begins the following day, the old stats run has not yet completed causing stats to not be updated.
     
  3. gundamz

    gundamz Well-Known Member

    Joined:
    Mar 27, 2002
    Messages:
    245
    Likes Received:
    0
    Trophy Points:
    16
    It's set at 12 hours.

    I notice the server will stop running stats when an account reached it's max quota.
    "!!! Disk Quota Threshold Met !!! dape's stats will not be processed until this is resolved.
    Complete
    "
     
Loading...

Share This Page