Well-Known Member
Dec 29, 2003
I went into AWSTATS to get monthly stats for January and it looks like the stats stopped recording end of December. It's odd because the website I am looking at gets over 30,000 hits. So running the stats manually in SSH I get a message saying Skipping user, no activity since 0 [Wed Dec 31 16:00:00 1969]

Oddly, I go into the website looking at the banners and they are falsely reporting hits as well.

Looking at other domains on the server - same Not stats, no hits being recorded

Any thoughts?
Last edited by a moderator:


Jurassic Moderator
Staff member
Oct 19, 2014
cPanel Access Level
Root Administrator
Hey there! The first place I'd look to find any information related to this issue would be /usr/local/cpanel/logs/stats_log. That could show us why the stats aren't processing properly. Can you check that file and see if there is anything useful there?