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stats not showing

Discussion in 'General Discussion' started by screege, Sep 10, 2009.

  1. screege

    screege Well-Known Member

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    Hi my cpanel awstats are not showing anything since sept 1 of this year, I have checked that awstats is enabled and even tried to generate in config stats for a single user but nothing awstats remains blank for this month on any domain I try.

    Can anyone help me?

    Thanks
     
  2. screege

    screege Well-Known Member

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    in one of my users when I hit the update now shows me this:

    AWStats did not find any valid log lines that match your LogFormat parameter, in the 50th first non commented lines read of your log.
    Your log file /usr/local/apache/domlogs/relojeria.com.mx must have a bad format or LogFormat parameter setup does not match this format.

    Your AWStats LogFormat parameter is: 1
    This means each line in your web server log file need to have "combined log format" like this:
    111.22.33.44 - - [10/Jan/2001:02:14:14 +0200] "GET / HTTP/1.1" 200 1234 "http://www.fromserver.com/from.htm" "Mozilla/4.0 (compatible; MSIE 5.01; Windows NT 5.0)"

    And this is an example of records AWStats found in your log file (the record number 50 in your log):
    189.135.72.149 - - [10/Sep/2009:08:47:47 -0500] "GET /media/catalog/product/cache/1/small_image/135x135/5e06319eda06f020e43594a9c230972d/Z/Z/ZZZT22145621-2.jpg HTTP/1.1" 304 -


    Setup ('/home/usr/tmp/awstats/awstats.relojeria.com.mx.conf' file, web server or permissions) may be wrong.
    Check config file, permissions and AWStats documentation (in 'docs' directory).
     
  3. cPanelDavidG

    cPanelDavidG Technical Product Specialist

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    This is something that would be difficult to diagnose over the forums. You can contact our technical analysts to assist you with this: http://tickets.cPanel.net/submit
     
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