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Stats not working

Discussion in 'General Discussion' started by AbeFroman, Mar 17, 2003.

  1. AbeFroman

    AbeFroman BANNED

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    I have many people complaining of stats not updating.

    I run /scripts/fixwebalizer type in there username, wait 10-20 minutes and then
    then run /scripts/runlogsnow if needed and it seems to fix it but, I am suppose to do that for every account? It seems to go out every week for some accounts.

    Does anyone know a permanent fix for this? I have over 500 accounts and cant keep doing this for everyone.
     
  2. fog

    fog Well-Known Member

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    I am in the same situation. This needs to be fixed immediately.
     
  3. web12

    web12 Well-Known Member

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    Yes, I have the same problem also.. Stats on 1 server have stopped updating from the 14th March.

    I have another server running same version of Cpanel though and that seems to be working fine.

    Cpanel 6.0 S109

    Thanks
     
  4. web12

    web12 Well-Known Member

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    Check this out...

    I came across this post in the WHM forum, and found the server I had been having problems on had exactly the same problem...

    http://forums.cpanel.net/showthread.php?s=&threadid=7850

    so i followed the temporary fix of deleting the logs file and touching to create a new one and now webalizer has suddenly started!

    Not sure if this is by fluke, but it is a coincidence.

    Let me know if it does the same for you.
     
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