Stats only added for some addon domains

thernes

Active Member
Dec 29, 2001
32
0
306
Bodo, Norway
I have a customer on one of our servers who have added several addon domains to his account. The problem is that the sub-domains doesn't seem to be added properly, so that he can access stats for the addon-domains through his main account. What would I need to do to fix this?

thanks,

T
 

JPC-Rizwan

Registered
Feb 23, 2009
2
0
51
The stats for addon domains should normally be available under the subdomain they are hosted on, if they are not coming up then you will need to make sure all related configurations are correct or if these are new domains you can try re-adding them.
 

thernes

Active Member
Dec 29, 2001
32
0
306
Bodo, Norway
Well, the problem seems to be that the sub-domains are not generated for these domains. I guess I could try to re-add them, but I would prefer another solution (if there is one) as this is a client of mine who have several addon domains that are all live, so I would prefer to not have to delete them, add them and then restore a backup.
 

cPanelKenneth

cPanel Development
Staff member
Apr 7, 2006
4,607
79
458
cPanel Access Level
Root Administrator
By "sub-domains are not generated for these domains" what do you mean? Do the sub domains exist in httpd.conf ?