Hello, I have been getting this mail for a few weeks. And the server load is very high since then, sometimes it is between 10-15. The load on the server was always under 2 before.IMPORTANT: Do not ignore this email.
This is cPanel stats runner on xx.xxx.net
While processing the log files for user xxxx, the cpu has been maxed out for more then a 6 hour period. The current load/uptime line on the server at the time of this email is
15:05:10 up 26 days, 6:07, 0 users, load average: 2.32, 1.95, 1.88
You should check the server to see why the load is so high and take steps to lower the load. If you want stats to continue to run even with a high load; Edit /var/cpanel/cpanel.config and change extracpus to a number larger then 0 (run /usr/local/cpanel/startup afterwards to pickup the changes).
But the strange thing for me is, this customer's site is not the biggest site on the server, there are a few sites which are more active and have a higher bandwith usage but I don't get stats warnings for their accounts. I get this mail only for this customer. He has a busy vbulletin forum, but not the busiest one in the server.
What should I do to lower the load?
Server: P4 3.2 HT / 1 GB RAM / 120GB SATA / eaccelator installed