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Stats update

Discussion in 'General Discussion' started by mychicth, Sep 26, 2007.

  1. mychicth

    mychicth Registered

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    What happened to my stats update button? My stats haven't updated since yesterday afternoon.
     
  2. cPanelDavidG

    cPanelDavidG Technical Product Specialist

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    If your username is root, ensure that you haven't disabled stats runs for too many hours as this can cause stats runs to never complete thus no updated stats.

    If your username is not root, contact your hosting provider regarding this issue. You can determine who your web hosting provider is by visiting http://www.WhoIsHostingThis.com - cPanel, Inc is a software company, not a web hosting company :).
     
  3. mychicth

    mychicth Registered

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    How do I know if my username is root?
     
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