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statscheck Stats/Server Overload on server?

Discussion in 'General Discussion' started by onesixright, Apr 27, 2014.

  1. onesixright

    onesixright Member

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    I Hope somebody can shed some light on this.

    I resized my boot partition and resized the /tmp folder. (via the /scripts/securetmp). I also enabled NAT since I'm running a EC2 (AWS) image.

    Now since this resize, I'm getting the warning emails:

    [statscheck] Stats/Server Overload on [server]

    IMPORTANT: Do not ignore this email.
    This is cPanel stats runner on [server]!
    While processing the log files for user [userid], the cpu has been
    maxed out for more than a 6 hour period. The current load/uptime line on the server at the time of
    this email is
    21:32:43 up 3 days, 21:09, 0 users, load average: 3.10, 3.14, 3.15
    You should check the server to see why the load is so high and take
    steps to lower the load. If you want stats to continue to run even with a high load; Edit
    /var/cpanel/cpanel.config and change extracpus to a number larger then 0 (run
    /usr/local/cpanel/startup afterwards to pickup the changes).


    If I ssh on the server and do a:

    ps -aux | grep [user]

    I see a few processes for the [user]. When i kill the process, the stats for the next user are run (hanging??) and its starts again. So apparently for some reason the /usr/local/cpanel/bin/logrunner can't do what it needs to do.

    Anybody got a glue ?

    By memory it looks fine. Also the log files being processed are pretty simple websites without a lot of traffic.

    top - 22:29:14 up 3 days, 22:05, 1 user, load average: 3.62, 3.38, 3.40
    Tasks: 118 total, 2 running, 114 sleeping, 1 stopped, 1 zombie
    Cpu(s): 0.7%us, 6.4%sy, 0.0%ni, 0.0%id, 92.9%wa, 0.0%hi, 0.0%si, 0.0%st
    Mem: 3884688k total, 3516608k used, 368080k free, 306852k buffers
    Swap: 0k total, 0k used, 0k free, 2838040k cache
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello :)

    This stems from the following setting found under the "Stats and Logs" tab within "WHM >> Server Configuration >> Tweak Settings":

    "Extra CPUs for server load"

    The number entered here is the load average above the number of CPUs at which cpuwatch, cpanellogd, backups, and CPU stats consider the system to be in a critical load state. For example, a server with 4 physical CPUs and a value of 2 in this field will be considered “critical” in these cases once the load reaches 6.

    If the server load is only hovering between 3 and 4, you may want to consider slightly increasing the value for "Extra CPUs for server load".

    Thank you.
     
  3. onesixright

    onesixright Member

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    Thank you. Slightly would mean something like 1 or 2?
     
  4. cPanelMichael

    cPanelMichael Forums Analyst
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