Status: 5.0.0 (box that receives only Certified Mail)

albatroz

Well-Known Member
Mar 6, 2003
401
6
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Virtual Orbis / Peru
cPanel Access Level
Root Administrator
Twitter
I hope some from Italy can help us with this problem:

Everytime we send an email to the University of Bologna we receive this error message

Code:
Reporting-MTA: mx.cert.example.com
Final-Recipient: [email protected]
Action: failed
Status: 5.0.0 (casella che riceve solo Posta Certificata)
We purchased an S/MIME certificate thinking that this may solve the problem but it didn't,
so I am wondering what kind of certificate do I need to send emails to that server.
 
Last edited by a moderator:

cPanelLauren

Product Owner
Staff member
Nov 14, 2017
13,295
1,272
313
Houston
You need to contact the recipient of the email to find out in their instance what qualifies mail as certified, this could mean a certificate or it could be a rule they have in place to only allow specific users to email them but there's no way to know without contacting them first.


Thanks!