Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Strange addon domain redirect issue

Discussion in 'General Discussion' started by Archinus, Apr 14, 2015.

  1. Archinus

    Archinus Member

    Joined:
    Apr 14, 2015
    Messages:
    7
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    United States
    cPanel Access Level:
    Website Owner
    Hello - i will try to keep this short and to the point, but if there are any details i can provide to you to help me in fixing this please do say so!

    So i have domain1.com added as a primary domain in my cpanel account and i have added domain2.com as a secondary domain. Everything looks fine until i try to visit domain2.com. When i go to domain2.com it redirects me to www.domain1.com/domain2.com/ .

    I have checked for redirects in cpanel - there are none. I have also tried deleting and recreating domain2.com as an addon domain. If i try to go to domain2.com when it is not added as an addon domain then i get a normal error page, so i dont think it's a DNS issue.

    Any help would be greatly appreciated - Thanks!
     
    #1 Archinus, Apr 14, 2015
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
    Staff Member

    Joined:
    May 20, 2003
    Messages:
    16,076
    Likes Received:
    350
    Trophy Points:
    433
    Location:
    Pennsylvania
    cPanel Access Level:
    Root Administrator
    Twitter:
    Check your .htaccess in root directory of domain1.com, if possible, rename the file to .htaccess.txt for a moment and then try opening domain2.com
     
    #2 Infopro, Apr 14, 2015
  3. Archinus

    Archinus Member

    Joined:
    Apr 14, 2015
    Messages:
    7
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    United States
    cPanel Access Level:
    Website Owner
    Thanks - when i disable the .htaccess it creates a redirect loop on both domains.
     
    #3 Archinus, Apr 15, 2015
  4. Infopro

    Infopro cPanel Sr. Product Evangelist
    Staff Member

    Joined:
    May 20, 2003
    Messages:
    16,076
    Likes Received:
    350
    Trophy Points:
    433
    Location:
    Pennsylvania
    cPanel Access Level:
    Root Administrator
    Twitter:
    To be clear, you have domain1.com, and there is I'm assuming, nothing in it but an index.html (you've disabled the .htaccess here) and you have an addon domain, domain2.com, with nothing in it, not even an .htaccess, but it does have an index.html as well. On opening domain2.com you're getting a redirect loop. Is that right?

    Or do you have scripts installed into one or both of these domains?
     
    #4 Infopro, Apr 15, 2015
  5. Archinus

    Archinus Member

    Joined:
    Apr 14, 2015
    Messages:
    7
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    United States
    cPanel Access Level:
    Website Owner
    I apologize i should of specified that domain1 has a wordpress install, and domain2 is empty.
     
    #5 Archinus, Apr 15, 2015
  6. Infopro

    Infopro cPanel Sr. Product Evangelist
    Staff Member

    Joined:
    May 20, 2003
    Messages:
    16,076
    Likes Received:
    350
    Trophy Points:
    433
    Location:
    Pennsylvania
    cPanel Access Level:
    Root Administrator
    Twitter:
    Which one has the redirect loop?
     
    #6 Infopro, Apr 15, 2015
  7. Infopro

    Infopro cPanel Sr. Product Evangelist
    Staff Member

    Joined:
    May 20, 2003
    Messages:
    16,076
    Likes Received:
    350
    Trophy Points:
    433
    Location:
    Pennsylvania
    cPanel Access Level:
    Root Administrator
    Twitter:
    Are you using CloudFlare by chance?
     
    #7 Infopro, Apr 15, 2015
  8. Archinus

    Archinus Member

    Joined:
    Apr 14, 2015
    Messages:
    7
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    United States
    cPanel Access Level:
    Website Owner
    With the .htaccess disabled domain2 redirects to domain1 which then goes into a loop. Also no i am not using cloudflare.
     
    #8 Archinus, Apr 15, 2015
  9. Infopro

    Infopro cPanel Sr. Product Evangelist
    Staff Member

    Joined:
    May 20, 2003
    Messages:
    16,076
    Likes Received:
    350
    Trophy Points:
    433
    Location:
    Pennsylvania
    cPanel Access Level:
    Root Administrator
    Twitter:
    See if this is of any use to you:
    wpbeginner.com/wp-tutorials/how-to-fix-error-too-many-redirects-issue-in-wordpress
     
    #9 Infopro, Apr 15, 2015
  10. Archinus

    Archinus Member

    Joined:
    Apr 14, 2015
    Messages:
    7
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    United States
    cPanel Access Level:
    Website Owner
    Well for simplicity's sake i removed the wordpress install (it was a blank site), and removed and re-added domain1 and domain2 and the loop has stopped but domain1directs me to /cgi-sys/defaultwebpage.cgi and domain1 directs me to domain1.com/domain2.com/
     
    #10 Archinus, Apr 16, 2015
  11. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    42,802
    Likes Received:
    1,714
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Hello,

    Do you have root access to this server? If not, could you report this problem to your web hosting company so they can take a closer look and verify why this is happening?

    Thank you.
     
    #11 cPanelMichael, Apr 17, 2015
  12. Archinus

    Archinus Member

    Joined:
    Apr 14, 2015
    Messages:
    7
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    United States
    cPanel Access Level:
    Website Owner
    I do have root access to the server.
     
    #12 Archinus, Apr 18, 2015
  13. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    42,802
    Likes Received:
    1,714
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Were you able to report the issue to your web hosting provider so they could take a closer look?

    Thank you.
     
    #13 cPanelMichael, Apr 20, 2015
  14. Archinus

    Archinus Member

    Joined:
    Apr 14, 2015
    Messages:
    7
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    United States
    cPanel Access Level:
    Website Owner
    I think you may of misread. It's on a VPS i have root access to.
     
    #14 Archinus, Apr 21, 2015
  15. Infopro

    Infopro cPanel Sr. Product Evangelist
    Staff Member

    Joined:
    May 20, 2003
    Messages:
    16,076
    Likes Received:
    350
    Trophy Points:
    433
    Location:
    Pennsylvania
    cPanel Access Level:
    Root Administrator
    Twitter:
    Sounds like one of the domains has not propagated, or is configured incorrectly somewhere to me.

    Do you note any issues checking them both from a site like this one?
    intodns.com
     
    #15 Infopro, Apr 21, 2015
(You must log in or sign up to post here.)
Loading...
Similar Threads - Strange addon domain
  1. CBG

    Strange email - cpaddons_report

    CBG, Aug 9, 2017, in forum: General Discussion
    Replies:
    1
    Views:
    283
    Infopro
    Aug 9, 2017
  2. Lathanael

    SOLVED Strange Cron email from cpaddons_report.pl

    Lathanael, Jul 31, 2017, in forum: E-mail Discussions
    Replies:
    11
    Views:
    701
    Lathanael
    Aug 12, 2017
  3. steveo314

    Strange email sent about domain

    steveo314, Apr 13, 2018, in forum: General Discussion
    Replies:
    9
    Views:
    106
    Infopro
    Apr 13, 2018
  4. Curt McKinney

    SOLVED MySQL Updates acting strange after updating my.cnf

    Curt McKinney, Feb 9, 2018, in forum: Database Discussions
    Replies:
    4
    Views:
    196
    Curt McKinney
    Feb 14, 2018
  5. Rakaris Bakaris

    LVE manager displays strange after update

    Rakaris Bakaris, Jan 30, 2018, in forum: CloudLinux
    Replies:
    1
    Views:
    261
    cPanelMichael
    Jan 31, 2018

Share This Page