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Strange address on WHM

Discussion in 'Bind/DNS/Nameserver' started by Guilherme Derze, Nov 19, 2018.

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  1. Guilherme Derze

    Guilherme Derze Member

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    Hello everybody!

    I've followed this steps:
    1 - Cleared cache of google chrome
    2 - Accessed whm.example.com.br
    3 - Listed accounts
    4 - Click on any cPanel account (to redirect to user cpanel account)
    5 - This page appears with this link:

    - Removed -

    cpanel.server.example.com.br/



    It's a very strange domain, cpanel.server.example.com.br, how i can solve it?
    Thanks!
     
    #1 Guilherme Derze, Nov 19, 2018
    Last edited by a moderator: Nov 19, 2018
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

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    Hello @Guilherme Derze,

    Can you check and confirm if you are using a hostname that matches the naming requirements documented on the link below?

    Change Hostname - Version 76 Documentation - cPanel Documentation

    In particular, make sure your hostname doesn't match a service subdomain (e.g. whm.domain.tld, cpanel.domain.tld). If so, you can configure a new hostname from the command line using a command like this:

    Code:
    /usr/local/cpanel/bin/set_hostname server.your-domain-here.tld
    Also, can you verify if you are using any third-party web server plugins (e.g. Nginx), and let us know the full version of cPanel & WHM installed on the system?

    Thank you.
     
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