Strange address on WHM

[Guilherme Derze]

Hello everybody!

I've followed this steps:
1 - Cleared cache of google chrome
2 - Accessed whm.example.com.br
3 - Listed accounts
4 - Click on any cPanel account (to redirect to user cpanel account)
5 - This page appears with this link:

- Removed -

cpanel.server.example.com.br/



It's a very strange domain, cpanel.server.example.com.br, how i can solve it?
Thanks!

 

[cPanelMichael]

Hello @Guilherme Derze,

Can you check and confirm if you are using a hostname that matches the naming requirements documented on the link below?

Change Hostname - Version 76 Documentation - cPanel Documentation

In particular, make sure your hostname doesn't match a service subdomain (e.g. whm.domain.tld, cpanel.domain.tld). If so, you can configure a new hostname from the command line using a command like this:

/usr/local/cpanel/bin/set_hostname server.your-domain-here.tld

Also, can you verify if you are using any third-party web server plugins (e.g. Nginx), and let us know the full version of cPanel & WHM installed on the system?

Thank you.