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Strange @domain email account

Discussion in 'E-mail Discussions' started by elenlace, Jan 7, 2008.

  1. elenlace

    elenlace Well-Known Member

    Sep 10, 2002
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    Some customers have been complaining lately that a strange "nameless" account is showing up in their cpanel. This is an account without anything before the "at" sign, just an @domain account. See the attached screenshot.

    The real problem is that some customers have deleted this account and then is big mess, all accounts lose their passwords and 1 customer in particular lost all his mail and we had to recicle (close/open again) the complete hosting account.

    Someone from cpanel care to elaborate what is this about and how it can be fixed.

    Warmest Regards

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