Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

Strange Email Error

Discussion in 'E-mail Discussion' started by mickalo, Sep 24, 2006.

  1. mickalo

    mickalo Well-Known Member

    Joined:
    Apr 16, 2002
    Messages:
    782
    Likes Received:
    5
    Trophy Points:
    318
    Location:
    N.W. Iowa
    Hello,

    what hoping someone could explain this email error. I've never come accross an error message like this before:
    Code:
    The original message was received at Sun, 24 Sep 2006 06:23:49 -0400 from
    srv04.futurepoint.com [67.15.8.86]
    
       ----- The following addresses had permanent fatal errors -----
    <admin@uk.schools.ac>
        (reason: 554 5.4.6 Too many hops)
    
       ----- Transcript of session follows -----
    554 5.4.6 Too many hops 26 (25 max): from <schools_ac@schools.ac> via
    localhost, to <admin@uk.schools.ac>
    
    what exactly does the "hops" refer too here ?

    Mickalo
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  2. chirpy

    chirpy Well-Known Member

    Joined:
    Jun 15, 2002
    Messages:
    13,460
    Likes Received:
    21
    Trophy Points:
    463
    Location:
    Go on, have a guess
    hops are the number of Received: header lines. The protcol governing the relaying of email allows for an email to be dropped if it relayed through too many servers to avoid infinite loops. e.g. A forwards to B forwards to C forwards to A etc
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  3. mickalo

    mickalo Well-Known Member

    Joined:
    Apr 16, 2002
    Messages:
    782
    Likes Received:
    5
    Trophy Points:
    318
    Location:
    N.W. Iowa
    thanks Chirpy, that helps explain it.

    a missing or no MX record, could this possible cause the same type of problem ?

    Mickalo
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  4. chirpy

    chirpy Well-Known Member

    Joined:
    Jun 15, 2002
    Messages:
    13,460
    Likes Received:
    21
    Trophy Points:
    463
    Location:
    Go on, have a guess
    I guess so, if the domain is missing an MX record the smtp server will usually check the A record, and if that isn't where email should be delivered, then it could start looping about.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
Loading...

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice