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Strange email sent about domain

Discussion in 'General Discussion' started by steveo314, Apr 13, 2018.

  1. steveo314

    steveo314 Member

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    Is anyone else getting emails from CPanel that are stating that there domain is set for deactivation when they do not have an account with CPanel but have CPanel through a hosting company??

    I'm rather concerned that I am being threatened by "CPanel" that my domain is about to be deactivated for non renewal.
     
  2. cPanelLauren

    cPanelLauren Forums Analyst
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    cPanel does not send domain expiry notifications to my knowledge. Can you please show us a copy of the email you're receiving?


    Thank you,
     
  3. steveo314

    steveo314 Member

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    Here is a screenshot of the latest email
     

    Attached Files:

  4. cPanelLauren

    cPanelLauren Forums Analyst
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    Hi @steveo314

    Does this email say that it originated from cPanel? This looks like a letter from a domain registrar indicating that the domain validation/verification steps have not been completed. This isn't an email that cPanel sends, it is possible that it's something the provider is sending as well. You can view the header information to see where the email originated from in Gmail by clicking the drop-down on the right-hand side of the screen when viewing the email then click "show source". If you could, post that here but remove any of your domain/server's identifying information.

    Thank you,
     
  5. steveo314

    steveo314 Member

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    the email address the email is from is accounts@cpanel.net

    I don't have the show source option
     
  6. cPanelLauren

    cPanelLauren Forums Analyst
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    Hello,

    I'm sorry I mistyped it's "Show Original" that should be available on any Gmail client.


    Thank you,
     
  7. steveo314

    steveo314 Member

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    Code:
    *From:* accountsATcpanel.net
    *Sent:* April 13, 2018 12:29 PM
    *To:* *******************
    *Subject:* ***SPAM*** [ example.com ] De-activation : " example.com "
    
    
    Website De-activation : "example.com".
     
    
    
    - Removed -
    
    
       De-activation Programmed
    
    Final Notice for Domain : example.com
    
    Removal of example.com  from our server has been
    approved and initiated,
    Due to ignorance of last verification warning.
    
    Removal will occur  exactly at our server programmed time and hour
    
    We recommend that you chose any of the below for your Domain :
    example.com
    
    Continue Removal - Removed -   or Cancel Removal
    - Removed -
    
    
    - Removed -
    
    
     
    #7 steveo314, Apr 13, 2018
    Last edited by a moderator: Apr 13, 2018
  8. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Twitter:
    This is spam, you can safely ignore it.
     
  9. steveo314

    steveo314 Member

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    Ok. Thank you. I had a feeling but wanted to reach out to you all(CPanel).
     
    Infopro likes this.
  10. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Happy to help!

    cPanel does not send out emails like this. Your Domain Registrar, whomever they are, most likely do not either. The links in the email are all the same, and is the giveaway for me as this being spam.
     
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