Strange email sent about domain

steveo314

Member
Apr 13, 2018
5
5
3
Saint Louis, MO
cPanel Access Level
Root Administrator
Is anyone else getting emails from CPanel that are stating that there domain is set for deactivation when they do not have an account with CPanel but have CPanel through a hosting company??

I'm rather concerned that I am being threatened by "CPanel" that my domain is about to be deactivated for non renewal.
 
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cPanelLauren

Technical Support Community Manager
Staff member
Nov 14, 2017
13,304
1,249
313
Houston
cPanel does not send domain expiry notifications to my knowledge. Can you please show us a copy of the email you're receiving?


Thank you,
 
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cPanelLauren

Technical Support Community Manager
Staff member
Nov 14, 2017
13,304
1,249
313
Houston
Hi @steveo314

Does this email say that it originated from cPanel? This looks like a letter from a domain registrar indicating that the domain validation/verification steps have not been completed. This isn't an email that cPanel sends, it is possible that it's something the provider is sending as well. You can view the header information to see where the email originated from in Gmail by clicking the drop-down on the right-hand side of the screen when viewing the email then click "show source". If you could, post that here but remove any of your domain/server's identifying information.

Thank you,
 
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steveo314

Member
Apr 13, 2018
5
5
3
Saint Louis, MO
cPanel Access Level
Root Administrator
Code:
*From:* accountsATcpanel.net
*Sent:* April 13, 2018 12:29 PM
*To:* *******************
*Subject:* ***SPAM*** [ example.com ] De-activation : " example.com "


Website De-activation : "example.com".
 


- Removed -


   De-activation Programmed

Final Notice for Domain : example.com

Removal of example.com  from our server has been
approved and initiated,
Due to ignorance of last verification warning.

Removal will occur  exactly at our server programmed time and hour

We recommend that you chose any of the below for your Domain :
example.com

Continue Removal - Removed -   or Cancel Removal
- Removed -


- Removed -
 
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