The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

strange issue with webmail - no icons to select!

Discussion in 'E-mail Discussions' started by kie, May 2, 2003.

  1. kie

    kie Member

    Joined:
    Apr 17, 2003
    Messages:
    5
    Likes Received:
    0
    Trophy Points:
    1
    Hi

    I have a strange problem. If I go to mydomain.com/webmail then I get to the usual page where you can select Neomail or Horde, except that the icons for Neomail or Horde are missing. So I can't click anything and therefore can't get into Neomail or Horde.

    The actual email accounts are fine as I can access them as normal via pop3. But webmail can't be accessed...
     
  2. hostcp3

    hostcp3 Well-Known Member

    Joined:
    Jun 18, 2002
    Messages:
    156
    Likes Received:
    0
    Trophy Points:
    16
    Hello

    we have had a support ticket in for over a week on this issue.

    you prob will find that its the same when accessing the mail account inside cpanel as well.


    for our clients we have a work around for now

    put a blank text file called mail in any account public_html which wishes to login to webmail

    then put a redirect from the horde address http://yoursite.com:2095/horde/index.php to

    http://www.website.com/mail

    actually the above works great and our clients love it because its a direct login to horde instead of going to that first page.
     
  3. shaun

    shaun Well-Known Member

    Joined:
    Nov 9, 2001
    Messages:
    698
    Likes Received:
    0
    Trophy Points:
    16
    Location:
    San Clemente, Ca
    which theme you using?
     
  4. hostcp3

    hostcp3 Well-Known Member

    Joined:
    Jun 18, 2002
    Messages:
    156
    Likes Received:
    0
    Trophy Points:
    16
    We are using xskin, but this problem exists server wide on other skins including default.

    At first one server and then the plague moved to other servers, lol
     
  5. shaun

    shaun Well-Known Member

    Joined:
    Nov 9, 2001
    Messages:
    698
    Likes Received:
    0
    Trophy Points:
    16
    Location:
    San Clemente, Ca
    what build?
     
  6. hostcp3

    hostcp3 Well-Known Member

    Joined:
    Jun 18, 2002
    Messages:
    156
    Likes Received:
    0
    Trophy Points:
    16
    WHM 6.2.0
    Cpanel 6.4.0-S16
    RedHat 7.3


    I know its a difficult one to diagnose because the support ticket has been esculated twice and now waiting for Nick to do.

    Re-installed exim and a few other things but nothing puts those icons there.
     
  7. shaun

    shaun Well-Known Member

    Joined:
    Nov 9, 2001
    Messages:
    698
    Likes Received:
    0
    Trophy Points:
    16
    Location:
    San Clemente, Ca
    try running layer2 manually, it''s possible that the rsync of the themes got fubar'd.
     
  8. ameen

    ameen Member

    Joined:
    Apr 27, 2002
    Messages:
    19
    Likes Received:
    0
    Trophy Points:
    1
    Having the same problem with this.

    RH9 Latest Stable Build, webmail page is blank, 2095/horde/index.php works fine...

    Makes no sense!
    Anyone find a fix?

    cPanel.net Support Ticket Number:
     
  9. kie

    kie Member

    Joined:
    Apr 17, 2003
    Messages:
    5
    Likes Received:
    0
    Trophy Points:
    1
    It works for me now, if I go to http://mydomain.com:2095/

    Don't know if this is because cpanel was upgraded or what as the problem was a long time ago

    cPanel.net Support Ticket Number:
     
  10. Shneur

    Shneur Member

    Joined:
    Aug 7, 2003
    Messages:
    21
    Likes Received:
    0
    Trophy Points:
    1
    I'm having this problem too on a new server with RHEL 3 and latest CPanel build 8.5.5 R20

    any fix?
     
Loading...

Share This Page