guys, I have a strange issue:
for a while now, several users complained that they cannot access one of the sites hosted on my WHM/cpanel-based dedicated server.
since I couldn't replicate the issue, iI simply thought that it was some sort of network glitch.
but today I needed to validate a site's HTML using an external validator (like w3c one).
the validator couldn't access the site either, but another site, on the same server, having the same NS, etc, was accessed just fine.
so I went ahead and looked for differences between the two sites, and I found that the one that works is hosted on the main, shared IP, and the one that doesn't has a dedicated IP.
Moving the site that doesn't work from it's dedicated IP to the shared one solved the issue!!
but when I assigned the site a new dedicated IP it became inaccessible again for the external service.
does anyone have any idea what the problem could be?
thanks in advance for your help.
for a while now, several users complained that they cannot access one of the sites hosted on my WHM/cpanel-based dedicated server.
since I couldn't replicate the issue, iI simply thought that it was some sort of network glitch.
but today I needed to validate a site's HTML using an external validator (like w3c one).
the validator couldn't access the site either, but another site, on the same server, having the same NS, etc, was accessed just fine.
so I went ahead and looked for differences between the two sites, and I found that the one that works is hosted on the main, shared IP, and the one that doesn't has a dedicated IP.
Moving the site that doesn't work from it's dedicated IP to the shared one solved the issue!!
but when I assigned the site a new dedicated IP it became inaccessible again for the external service.
does anyone have any idea what the problem could be?
thanks in advance for your help.