Strange WHM & cPanel Access Issue

Albatross0403

Registered
Feb 8, 2020
3
0
1
Wisconsin
cPanel Access Level
Root Administrator
I cannot access WHM or any cPanel on my new laptop. I even tried from AMP and tried Root Access. I can access all of it just fine from any other computer/device on my network, both hard lined and WIFI. I turned off my firewall & virus protection and that didn't help. I've tried from Chrome and got this message:
This page isn’t working
server.my_domain.com didn’t send any data.

ERR_EMPTY_RESPONSE

It also gets an error message using Microsoft Edge. I can access the websites and WP, just not WHM/cPanels. I even tried a host file mod to no avail.

Please help me figure out what I have to do to fix this.
 

cPanelLauren

Product Owner
Staff member
Nov 14, 2017
13,296
1,252
313
Houston
Hello,

My Assumption would be that you don't have an A record in place for the hostname, none the less does the issue persist if you navigate to cPanel/WHM by one of the following alternate methods?