Stuck at scripts3/feature_showcase screen

RAlfonzetti

Member
Feb 2, 2014
6
0
1
cPanel Access Level
Root Administrator
MY WHM login brings me to the feture showcase screen and does not save or leave that screen. Clicking save brings you back to the login and clicking exit to WHM does nothing

Please help.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,910
2,211
363
Hello :)

Could you verify if the issue persists on a separate browser, or after clearing the browser cache on your existing browser?

Thank you.
 

RAlfonzetti

Member
Feb 2, 2014
6
0
1
cPanel Access Level
Root Administrator
So... after opening a ticket I discovered a DNS issue, which was causing my problem... specifically Cloudflare protection on the WHM app... dont do it!

once i made the dns passthrough instead of protecting the DNS name all worked as expected, thanks cpanel for bringing this to light.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,910
2,211
363
once i made the dns passthrough instead of protecting the DNS name all worked as expected, thanks cpanel for bringing this to light.
I am happy to see you were able to address the issue. Thank you for updating us with the outcome.