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Stuck at the Feature Showcase screen

Discussion in 'General Discussion' started by mojiba2, Nov 13, 2014.

  1. mojiba2

    mojiba2 Registered

    Nov 12, 2014
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    Website Owner
    I can not get past the Feature Showcase screen and log in to Cpanel.

    After filling the username/password first screen, I'm redirected to another screen with three frames panel (top, left and right), but each frame asks for me to login again with a "Your session cookie is invalid. Please log in again" message. After filling again the username/password I'm redirected to a /scripts3/feature_showcase URL with the Feature Showcase screen without any css style or images and can't click neither the "Exit to WHM" or "Save Settings" works.

    This started a while ago.
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

    Apr 11, 2011
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    Hello :)

    What URL are you using to access Web Host Manager (provide an example IP/domain)? Does the issue persist on multiple browsers? If so, let us know if the following command helps:

    /scripts/upcp --force
    Thank you.
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