Sub-domain creation is not working for specific domain name

Madhushan

Registered
Aug 11, 2016
4
0
1
Colombo
cPanel Access Level
Website Owner
When i trying to create subdomain as payment.(DomainName).com the sub-domain is not creating. It waiting too much and stuck the process. But once i tried to create another sub domain in different name,
Eg. paynow.(DomainName).com
It's working as usual.

Can anyone inform me what is this issue and any solutions for this.
I need the payment sub domain. so any solutions without changing the subdomain name?
 

Infopro

Well-Known Member
May 20, 2003
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Pennsylvania
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Root Administrator
Twitter
It waiting too much and stuck the process.
Unclear on this reply, does this mean you did not wait for a proper response (or error) from the system?

I am able to create that subdomain here:
Code:
 Success: “payment.example.com” has been created.
Assuming you don't have root access to the system, you might try again and wait for it to error out for some clues to the issue.
 

Madhushan

Registered
Aug 11, 2016
4
0
1
Colombo
cPanel Access Level
Website Owner
I'm sure that I do have root access, because it won't be an issue creating for sub domain's in another name.
But i'm need to have payment.(DomainName).com.

If you have any suggestion or know the reason for this kind of issue please let me know. I don't getting any kind of error message (no error code). But it's not processing.
Thanks for the quick reply.