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sub domain problem

Discussion in 'General Discussion' started by shaneg, Mar 30, 2009.

  1. shaneg

    shaneg Member

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    Hi,

    We have a newly setup the server....when I add the sub-domain it adds require entry in the DNS file of that domain..but when we tries to access the subdomain it is not working...However, it works fine with sub-folder.

    How can I resolve this issue?

    Thanks,

    Shane G.
     
  2. cPanelDavidG

    cPanelDavidG Technical Product Specialist

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    Manual editing of DNS entries should not be needed to get subdomains and domains to function on the server. Try removing the subdomain and re-adding it to have cPanel/WHM generate the needed DNS entries for you. If that doesn't work, feel welcome to let our technical analysts take a look at things for you: http://tickets.cPanel.net/submit
     
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