Subdomain Bandwidth

[sketchified]

We've had alot of customers complain recently about the bandwidth being off. All of the people complaining have subdomains that have used a ton of bandwidth, and this hasn't ever been seen in past months for these accounts. Is it possible that the bandwidth on the subdomains wasn't being calculated before and is now? Was anything recently changed dealing with bandwidth calculations that could cause this? By viewing the subdomain file in /var/cpanel/bandwidth/&subdomain&, June is the only month in there. Why is this if these are not new subdomains? Thanks.

 

[itf]

Connect via SSH to your server and type

/scripts/fixsubdomainlogs

 

[TRAIN YARD SOFTWARE]

[quote:7b126de1c7][i:7b126de1c7]Originally posted by itf[/i:7b126de1c7]

Connect via SSH to your server and type

/scripts/fixsubdomainlogs

[/quote:7b126de1c7]

Did above:

Analog

Unable to find any subdomains with stats pages.


Webalizer

Unable to find any subdomains with stats pages.


Awstats

Unable to find any subdomains with stats pages.

Advanced and Iconic on WHM 4.8.0
Cpanel 4.8.0-56
RedHat 7.2

 

[awsol]

Run /scripts/runweblogs and input the username. This will update their stats.

 

[TRAIN YARD SOFTWARE]

[quote:d1edb4dee7][i:d1edb4dee7]Originally posted by awsol[/i:d1edb4dee7]

Run /scripts/runweblogs and input the username. This will update their stats.[/quote:d1edb4dee7]

I did this and still get the same as above......

root@box [~]# /scripts/runweblogs
Log checker loaded ok..
What user's logs did you want to update? username
==& Loading Config ....product myname adminuser basename version root engineroot
engine enginepl cycle docroot access_log stats_log port RS VALIASDIR VFILTERDIR
extracpus skipawstats
==& cpaneld(logger) 4.8 Starting (2 processor system).....
Processing username...
Run Logs username,domain.com,1048576000,
About to fork() [ALL DOMAINS: ]
Webalizer V2.01-10 (Linux 2.4.17) English
Using logfile /usr/local/apache/domlogs/domain.com(clf)
DNS Lookup (10): 60 addresses in 21.49 seconds, 2/sec
Using DNS cache file /home/username/tmp/webalizer/dns_cache.db
Creating output in /home/username/tmp/webalizer
Hostname for reports is 'domain.com'
Reading history file... webalizer.hist
Reading previous run data.. webalizer.current
Saving current run data... [06/16/2002 23:00:05]
Generating report for June 2002
Generating summary report
Saving history information...
364 records (354 ignored) in 0.14 seconds
/usr/local/cpanel/3rdparty/bin/analog: analog version 5.22/Unix
/usr/local/cpanel/3rdparty/bin/analog: Warning M: Cache file
/home/username/tmp/analog/cache doesn't contain last-seven-day statistics; so
these may be underestimated
(For help on all errors and warnings, see docs/errors.html)
/usr/local/cpanel/3rdparty/bin/analog: Warning L: logfiles
/home/username/tmp/analog/cache and
/usr/local/apache/domlogs/domain.com overlap: possible double
counting
/usr/local/cpanel/3rdparty/bin/analog: Warning R: Turning off empty Virtual
Host Report
/usr/local/cpanel/3rdparty/bin/analog: Warning R: In Domain Report, turning
off pie chart of only one wedge

Warning: HostAliases parameter is not defined, awstats choose &domain.com localhost 127.0.0.1&.
Lines in file: 364
Found 4 dropped records,
Found 5 corrupted records,
Found 349 old records,
Found 6 new records.
Webalizer V2.01-10 (Linux 2.4.17) English
Error: Can't open log file /usr/local/apache/domlogs/ftp.domain.com-f
tp_log
Complete

username and domain replaced with:
username
domain.com