The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Subdomain can't be accessed directly..

Discussion in 'General Discussion' started by atheros, Nov 18, 2010.

  1. atheros

    atheros Member

    Joined:
    Nov 18, 2010
    Messages:
    15
    Likes Received:
    0
    Trophy Points:
    51
    Hi all,

    I have a server with whm/cpanel installed.

    I have a problem when I create a subdomain where the subdomain that i have just created can not be accessed directly. I had to wait about 1-3 hours to be accessible.

    Does anyone know, what should I do? Can I speed up for it?

    Code:
    WHM 11.28.39
CENTOS 5.5 i686 standard
    Thank you.
     
    #1 atheros, Nov 18, 2010
  2. cPanelJared

    cPanelJared Technical Analyst
    Staff Member

    Joined:
    Feb 25, 2010
    Messages:
    1,840
    Likes Received:
    19
    Trophy Points:
    143
    Location:
    Houston, TX
    cPanel Access Level:
    Root Administrator
    The resolvers that your workstation uses may be caching DNS data and not updating very quickly. This is common with many ISPs. You can try using an alternative set of resolvers for your workstation. One option that you could try, as an experiment, is Google's Public DNS service:

    Google Public DNS

    If using Google's resolvers makes your workstation resolve new subdomains sooner, then you have proven that your ISP's resolvers caching data is the cause of the issue.
     
    #2 cPanelJared, Nov 19, 2010
  3. atheros

    atheros Member

    Joined:
    Nov 18, 2010
    Messages:
    15
    Likes Received:
    0
    Trophy Points:
    51
    Thanks for the reply.

    Does that configuration set on my server or my local computer (the computer that I used)?

    I think this problem not on my local computer, because after I made the subdomain, the subdomain that I just have created also can't be accessed from another computer (using another ISP too).

    Or, can I use Google DNS as my DNS's Server?
     
    #3 atheros, Nov 19, 2010
  4. cPanelJared

    cPanelJared Technical Analyst
    Staff Member

    Joined:
    Feb 25, 2010
    Messages:
    1,840
    Likes Received:
    19
    Trophy Points:
    143
    Location:
    Houston, TX
    cPanel Access Level:
    Root Administrator
    I suggested using Google's DNS servers as the resolvers on your local workstation, not the server, to either confirm or eliminate your ISP's caching nameservers as the cause of the problem. If the same thing happens to workstations on other networks, however, then this is probably not the problem.

    Have you tried restarting the nameserver service (Main >> Restart Services >> DNS Server (BIND/NSD)) after adding a subdomain? Does the new subdomain start working immediately after restarting the nameserver service?

    Also, are you running your own nameservers, or are you using an external DNS service for the domains hosted on your server?
     
    #4 cPanelJared, Nov 22, 2010
  5. atheros

    atheros Member

    Joined:
    Nov 18, 2010
    Messages:
    15
    Likes Received:
    0
    Trophy Points:
    51
    Yes, I am using my own DNS for my server (not DNS from my hoster).

    Until now, I have not tried to restart the DNS service on my server after adding the subdomain. Okay, I'll try this and I'll report again for the update :)

    Thanks.
     
    #5 atheros, Nov 23, 2010
(You must log in or sign up to post here.)
Loading...
Similar Threads - Subdomain can't accessed
  1. Lygas

    Can't login cPanel in proxy subdomains

    Lygas, May 19, 2017, in forum: General Discussion
    Replies:
    4
    Views:
    234
    cPanelMichael
    May 22, 2017
  2. brandon45

    Can't change default webmail app when using the webmail subdomain

    brandon45, Mar 9, 2016, in forum: General Discussion
    Replies:
    3
    Views:
    644
    cPanelMichael
    Mar 10, 2016
  3. Havri

    Can't create subdomain

    Havri, Oct 26, 2015, in forum: General Discussion
    Replies:
    3
    Views:
    1,359
    cPanelMichael
    Oct 29, 2015
  4. AbZu

    Query concerning empty WP database on a subdomain

    AbZu, Aug 21, 2017 at 9:14 AM, in forum: Database Discussions
    Replies:
    5
    Views:
    38
    AbZu
    Aug 22, 2017 at 11:24 AM
  5. DWardCA

    Subdomain off primary for each account?

    DWardCA, Aug 12, 2017, in forum: Bind / DNS / Nameserver Issues
    Replies:
    1
    Views:
    63
    cPanelMichael
    Aug 14, 2017

Share This Page